PRIVACY POLICY

What information does Skana collect?

We receive, collect and store any information you enter on the Skana website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How does Skana collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why does Skana collect such personal information?

We collect non-personal and personal information for the following purposes:

To provide and operate the services provided by Skana on our website;
To provide our Users with ongoing customer assistance and technical support;
To occasionally be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How does Skana store, use, share and disclose site visitors’ personal information?

Skana is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How does Skana communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Does Skana use cookies?

Yes. Skana uses the platform Wix.com, which uses cookies for many important reasons, such as:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site)
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

Based on your consent, there are different cookies we may use:

First-party cookies: Cookies that Wix places on your site.
Third-party cookies: Cookies that are placed and used by third parties, e.g. payment providers.

Duration:

Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.

Category:

Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons.
Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience.

For more information about which cookies are used by Wix.com, please visit this website which explains more about first party and third party cookies. You can also find further information in the privacy policy of Wix.com.

How can visitors of Skana withdraw their consent?

That is very easy. If you don’t want us to process your data anymore, please contact us via the button "Get in Touch" at the bottom of this page.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via the below button.

Get in Touch